Recovery Approval

The Recovery Approval page displays accounts that have been recommended for recovery and the recommendation has been approved.

This feature is only available for customers who use the Temenos Infinity Recovery module.

The following columns display on the Recovery Approval page:

Column Name	Description
Account	The account number associated to the Charge Off.
Account Type	The account type associated to the Charge Off.
Balance	The balance on the account associated to the Charge Off.
Name	The primary’s name on the account.
Days DQ	The amount of Days the account is DQ.
Current Queue	The queue that the account is currently located.
Charge Off Status	The current status of the Charge Off.
Reason for Charge Off	Displays the reason why the account is a Charge Off.

From the Recovery Approval page, administrators can approve or reject Charge Offs.

Click to select the account(s) that are to be approved.
Click Charge Off.
A success message appears indicating the account(s) were charged off successfully.